Delete your SchoolDone account

Delete in the app (recommended)

If you still have SchoolDone installed and can sign in, delete your account directly in the app:

1. Open Settings → Account & Subscription.
2. Tap Delete account.
3. Review what will be removed, then confirm deletion. You will be asked to sign in with Google or Apple one more time to confirm your identity.
4. Deletion is processed immediately. You will be signed out and returned to the welcome screen.

Deleting your SchoolDone account does not automatically cancel an active App Store or Google Play subscription. Manage or cancel subscriptions in your app store account before or after deletion if you no longer want to be charged.

If you no longer have the app

If you cannot access SchoolDone, email help@alleanzasystem.com from the same Google or Apple address you use to sign in. Use the subject line Delete my SchoolDone account and confirm that you want your account and associated data deleted. We aim to complete these requests within 7 days.

What we delete

When your deletion is completed, we remove your SchoolDone account and the following data from our active systems:

• Account information — sign-in email, display name, profile image URL, and account identifier.
• Child profiles — names or nicknames, ages, grade levels, and avatar colors you entered.
• Daily records — log text, structured activities, family logs, and related metadata stored for your account.
• Settings — lock time, school-day schedule, homeschool philosophy choices, and reminder preferences.
• Sign-in tokens — OAuth tokens we store so you can stay signed in on your devices.
• Push notification tokens — device tokens registered for reminders.
• Subscription status on our servers — whether SchoolDone premium is active for your account (not your payment card or full App Store / Google Play billing history).
• Product analytics tied to your account id in PostHog (we stop further collection for your account).

If you use the same sign-in for Curriflow (scheduling) on Alleanza Systems LLC's platform, deleting your account removes that shared profile and associated Curriflow data as well. Export any records you want to keep before deleting.

What we may keep

• Files on your device — PDF or text exports you already saved to your phone or computer are not removed by us (the in-app flow clears cached exports on the device).
• Google Play or App Store records — purchase and billing history held by Google or Apple. Cancel or manage your subscription in the store before or after deletion if you no longer want to be charged.
• RevenueCat— may retain subscription transaction records as required for billing reconciliation; see RevenueCat's privacy policy.
• Anthropic— API requests for log formatting are subject to Anthropic's retention policy; we do not store prompts separately beyond your saved logs.
• Encrypted backups — residual copies may remain in encrypted backups for a limited period after deletion from active systems (typically up to 30 days), then are purged on our normal backup rotation.
• Legal and security records — minimal logs we must keep to comply with law, prevent fraud, or resolve disputes, retained only as long as required.

Timing

In-app deletion is processed immediately when you confirm in Settings.

Email requests (when you cannot access the app) are completed within 7 days of confirmation. Residual data in encrypted backups is removed on our normal backup cycle, typically within an additional 30 days.

You can delete individual daily logs inside SchoolDone at any time without deleting your whole account — see Delete your data.

Questions

Privacy questions: see our Privacy Policy. Other help: help@alleanzasystem.com.